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Legal

Notice & takedown policy

Effective date: 17 July 2026 · Version: 1.1

Archively hosts collections published by institutions that use our platform. We respect intellectual property and privacy, and we act on valid complaints. This policy explains how to report content you believe infringes your rights or is otherwise unlawful, and what we do about it. It forms part of our Acceptable Use Policy and Terms of Service.

1. How to report content

Email legal@archively.ai with:

  • The link (URL) to the specific content you are reporting.
  • What the problem is. For example, it infringes your copyright, uses your image or personal information without a basis, or is otherwise unlawful.
  • Your name and contact details so we can follow up.
  • For a copyright claim: identification of the work you say is infringed, and a statement that you are the rights-holder or are authorised to act on the rights-holder's behalf.
  • A statement that you have a good-faith belief the use is not authorised by the rights-holder, its agent, or the law.
  • A statement that the information in your report is accurate.

You do not need a lawyer or a court order to report content. A clear email with the link is enough to start.

2. What we do

  • We review reports promptly.
  • Where a report is valid on its face, we remove or disable access to the specific content quickly and notify the user or institution that published it, with the reason.
  • We keep a record of reports and the action taken.

We act on the specific content reported. We are a hosting provider for our customers' collections; we do not pre-screen or independently verify the rights to every item, which is why this report channel exists.

For privacy or data-protection complaints about material in an institution's collection, that institution is usually the controller of the data: we may forward your report to them and coordinate the response with them, consistent with our role as their processor.

3. If your content was removed (counter-notice)

If you are the institution or user whose content was removed and you believe this was a mistake (for example, you do hold the rights or have a valid basis), reply to our notice at legal@archively.ai explaining why. Where appropriate, we may restore the content. Where applicable law sets a specific counter-notice and restoration procedure (for example, statutory copyright safe-harbour rules), we follow that procedure and its timelines.

4. Repeat infringers

Accounts or tenancies that repeatedly publish infringing or unlawful content may be suspended or terminated, in line with our Terms of Service and Acceptable Use Policy.

5. Clearly illegal material

Content that is categorically unlawful (for example, child sexual abuse material) is removed immediately and reported to the relevant authorities as required by law. We may preserve relevant records to assist a lawful investigation.

6. Contact

Reports and counter-notices: legal@archively.ai